Notion rolled out Custom Agents on Monday, letting Business and Enterprise teams build autonomous AI assistants that handle recurring work without manual prompting. You describe a job in plain language, set a trigger or schedule, and the agent runs on its own.
The pitch is workflow automation that actually connects to your stack. Agents plug into Slack, Figma, Linear, HubSpot, Notion Mail, and Calendar through MCP integrations, pulling context from wherever your team already works. Use cases range from answering repeat questions in Slack channels to triaging incoming requests and compiling weekly status reports. Ramp's Head of AI & Ops, Ben Levick, said agents handle "dozens of nuanced product and enablement questions every day," though Notion is the one reporting those results. Remote claims its IT team saved 20 hours per week with agents triaging tickets at what the company calls ">95% accuracy."
During beta, early testers created over 21,000 agents. Notion says it runs 2,800 internally. Each agent can use Claude, GPT, or Gemini models, with an Auto mode that picks for you.
Pricing is the catch to watch. Custom Agents are free through May 3, 2026. After that, they run on a new credit system at $10 per 1,000 credits, with consumption varying by agent complexity and model choice. Existing AI features (personal agent, meeting notes, enterprise search) stay included in current plans. Only Custom Agents cost extra.
Bottom Line
Custom Agents are free on Business and Enterprise plans until May 3, after which Notion charges $10 per 1,000 credits based on agent usage.
Quick Facts
- Available on Business and Enterprise plans only
- Free through May 3, 2026; credits at $10/1,000 start May 4
- 21,000+ agents created by early testers (company-reported)
- Integrations: Slack, Figma, Linear, HubSpot, Mail, Calendar via MCP
- Supports Claude, GPT, and Gemini models
